Mtrix vs Shopify Plus
Every Shopify figure below was read from Shopify's own pricing pages, developer docs and changelog on 26 July 2026.
The verdict
At a glance
| Dimension | Mtrix | Shopify Plus | What this means for you |
|---|---|---|---|
| Best for | DTC brands $1M–$50M with lean teams who want to build, test and measure in one platform instead of wiring five together | Brands hitting Shopify's platform ceiling — API limits, B2B catalogs, multi-store, POS at scale | If no Shopify ceiling is binding on you today, Plus is solving a problem you don't have. |
| Published price | Custom — talk to us. Platform tier | $2,500/mo (1-year term) · $2,300/mo (3-year term), or a variable platform fee for higher-volume businesses. Platform tier | Both are platform-tier spend, so compare them against each other, not against apps. |
| Contract | Monthly or annual, your choice | 1- or 3-year term. Shopify’s FAQ: "you can cancel when your term commitment expires" | The advertised Plus rate asks for 36 months before you've seen a single test result. |
| Transaction fee | No Mtrix fee. Payment-processor fees only | 0.20% per transaction to Shopify if you use a third-party payment processor. Waived with Shopify Payments | Keeping your own processor on Plus costs 0.20% of every order, forever. |
| Free trial | One month free, no credit card, full platform. Then paid — there is no free-forever tier | 3-day trial on standard plans, then $1/mo for 3 months. Plus is quoted | You can run a full month of real tests on Mtrix before anyone quotes you a price. |
| Checkout control | On a store built on Mtrix: a native Mtrix checkout, or keep your existing one — and A/B test one against the other | Full (vs "Limited" on Basic/Grow/Advanced, per Shopify’s plan table) | Plus customises one checkout; Mtrix lets you run two and keep the one that converts. |
| A/B testing | A/B, multivariate, split URL, mask URL. Client- and server-side. Multi-armed bandit | Rollouts: A/B test one whole theme or checkout configuration against another. Experiments need Grow plan or higher. Online-store checkouts only | Rollouts swaps whole configurations; element-level tests still need another tool. |
| Session replay, heatmaps, error tracking, Core Web Vitals | All four, in the platform, on one script | Not listed on Shopify’s plan-comparison table — App Store subscriptions | Four more App Store invoices on Plus, or four fewer things to wire together. |
| What it replaces | Platform + testing app + replay tool + analytics tool + page builder | — | Five line items become one, against one definition of a session and of revenue. |
| Support | Dedicated onboarding, then email, a shared Slack channel and a named contact on the account. Hours run 8:30 AM (GMT+2) to 5:00 PM (EST) with multiple customer success managers — coverage pretty much all day. The Slack channel is also where news, updates and product and test ideas land | "Priority support" (vs "Enhanced live chat" on Advanced) | Plus names a support tier; Mtrix opens a Slack channel and staffs it across EU and US hours. |
Two rules in that table. Published prices are real figures read from the vendor's own page on 26 July 2026. Mtrix doesn't publish a list price, so it says so rather than inventing a band.
Shopify vs Shopify Plus: what the upgrade actually costs
The number most pages quote is $2,300, because that's the figure on Shopify's main pricing page. Open the Plus pricing page and read the terms:
- $2,500/mo on a one-year term.
- $2,300/mo on a three-year term — that's the headline rate.
- Or "a variable platform fee based on their revenue and business model" for higher-volume merchants.
- 0.20% per transaction to Shopify if you process payments with anyone other than Shopify Payments.
- Nine expansion stores are included. Beyond that, $300/mo per store.
(All five: shopify.com/plus/pricing, read 26 July 2026.)
Coming from Advanced, that's a jump from $399/mo month-to-month, or $299/mo billed yearly, to $2,500 — roughly $2,100/mo more, and on the advertised rate, a 36-month commitment. Shopify's own pricing FAQ is direct about what that means: "If you choose a 1- or 3-year Plus subscription, you can cancel when your term commitment expires."
Sit with that before you sign. You're not comparing two subscriptions. You're comparing a subscription to a three-year contract.
What Plus actually buys you
This part is real, and most of it has no Mtrix equivalent. From Shopify's plan-comparison table, read 26 July 2026:
- Full checkout customization, where Basic, Grow and Advanced get "Limited."
- Up to 10× API rate limits on select APIs.
- Unlimited staff accounts, 200 inventory locations, 25 headless storefronts.
- Unlimited B2B catalogs, where every other plan caps at three.
- POS Pro across 20 locations included, instead of $89/mo per location.
- Nine free expansion stores, bot protection, Plus Certified apps, ShopifyQL Notebooks, Shopify Functions, Managed Markets.
- Priority support, where Advanced gets "enhanced live chat."
Add the things Shopify has that Mtrix does not: an app ecosystem in the thousands, the most battle-tested checkout in ecommerce, payments, fraud and tax handled at scale, and infrastructure that survives BFCM without you thinking about it.
If your problem is any of the above, buy Plus. If you run wholesale through six B2B catalogs, or twelve retail locations, or you're rate-limited on the Admin API today, nothing on this page changes that answer. Mtrix has no POS, and it has no app marketplace.
What Plus doesn't buy you
Shopify's plan-comparison table has rows for hosting, staff accounts, API limits, B2B catalogs, marketplaces and 200+ real-time reports. Read it on 26 July 2026 and there is no row for session replay, heatmaps, error tracking, or Core Web Vitals. Those aren't Plus features. They're App Store subscriptions, and they're the tools that answer why a shopper left.
So the honest Plus stack for a brand that actually optimises looks like this:
| Line item | Published price | Source |
|---|---|---|
| Shopify Plus | $2,500/mo (1-yr) or $2,300/mo (3-yr) | shopify.com/plus/pricing, 26 Jul 2026 |
| Theme/template testing — e.g. Shoplift | tiers listed at $74–$699/mo | shoplift.ai, 25 Jul 2026 |
| Price and offer testing — e.g. Intelligems | from $69/mo | intelligems.io, 25 Jul 2026 |
| Session replay + heatmaps | App Store subscription | — |
| Error tracking | App Store subscription | — |
| Page builder | App Store subscription | — |
Six invoices, six data models, six definitions of a conversion. Then the afternoon each month where someone reconciles the testing app's reported lift against Shopify's revenue report and they don't match.
Mtrix is one platform at the platform tier — the same band as Plus, not the app band — with the testing, replay, heatmaps, error tracking and real-user performance data inside it, on one script, against one definition of a session and one definition of revenue.
Testing: what Rollouts does now, and where it stops
One update most comparison pages haven't absorbed. On 5 June 2026, Shopify's changelog extended Rollouts to "schedule, publish, and A/B test new themes and checkout and customer account configurations." You can now run an A/B test between two entirely different themes or checkout setups, natively, at no extra cost.
Anyone still writing "you can't A/B test your Shopify checkout" is out of date. Take that seriously when you're evaluating.
Here's the shape of what Rollouts tests, from Shopify's own Help Center (26 July 2026): three change types — edit your main theme, replace your main theme, replace your checkout and accounts pages with a new configuration. Experiments require the Grow plan or higher. Rollouts support online-store checkouts only; headless and custom storefront checkouts aren't supported.
That's whole-configuration testing. Ship setup A against setup B, see which wins. It's genuinely useful, it's native, and it's free.
What it isn't is experimentation as a practice. Mtrix runs four test types — A/B, multivariate, split URL and mask URL — plus a multi-armed bandit that shifts traffic toward the winner mid-flight, and it reads overlapping tests either as the winning combination or as each test on its own, with mutual exclusion so they can't contaminate each other. Server-side bucketing picks the variant before the page is sent, so there's no flash of original content and no anti-flicker snippet adding blank time for every visitor, including the ones not in the test. Metrics are revenue per visitor, conversion rate and add-to-cart rate, reported as probability-to-be-best. Change the split while the test runs. Auto-complete on a visitor count, a date, or a revenue threshold.
On checkout specifically: on a store built on Mtrix, Mtrix supports both its own checkout and the one you already have, and can A/B test one against the other. (Run Mtrix as a script on a store that stays on Shopify and you get experiments, replay, analytics, error tracking and performance monitoring on your storefront; Shopify's hosted checkout stays Shopify's.) Across Mtrix's own clients' checkout tests, the Mtrix checkout converted 14% better than Shopify's checkout.*
The developer you were trying to stop paying
Plus's customization story is Shopify Functions. Read Shopify's own developer docs on what building one takes: a TOML configuration, a GraphQL schema, a GraphQL input query and function code, scaffolded with the Shopify CLI, in a language where "Rust is recommended and strongly preferred."
That is a developer. Probably a specialist one.
The timeline reinforces it. Shopify's docs record checkout.liquid, additional
scripts and script tags on the Thank You and Order Status pages sunsetting for Plus merchants
on 28 August 2025, and
Shopify Scripts stopped working on 30 June 2026. Both replacements — Checkout
UI extensions and Functions — are code artifacts. Every checkout change is a deploy.
So price the upgrade next to the retainer it doesn't remove. If the reason you're moving to Plus is that you're tired of waiting on a developer to change a page, Plus is not that purchase.
The Mtrix builder is that purchase: drag-and-drop, fully responsive, dynamic pages driven by product and customer data, published to the edge on click. Edit live, undo in one click.
Choose Shopify Plus if…
- You're hitting real platform ceilings — API rate limits, more than three B2B catalogs, more than ten inventory locations, multiple storefronts.
- You depend on specific App Store apps for subscriptions, loyalty, or your 3PL. That ecosystem is Shopify's deepest moat and Mtrix has no equivalent.
- You sell in person. POS Pro across 20 locations is included in Plus, and Mtrix has no POS.
- You want the checkout you already trust, handled by the people who handle BFCM.
- Your optimisation programme is one theme test a quarter. Rollouts does that free on Grow and above.
Choose Mtrix if…
- The reason you're pricing Plus is checkout control and testing, not API limits.
- You're already paying for a testing app, a replay tool, an analytics tool and a page builder, and the wiring between them is your problem.
- You want the session behind every number — rage clicks, dead clicks, form abandonment, auto-recorded on error — in the same product as the test that produced it.
- Page changes currently wait on a developer.
- You want real-user Core Web Vitals and error tracking that groups four thousand occurrences into one issue with a count, rather than two more subscriptions.
- A percentage point of conversion rate is worth more to you than the subscription line.
What vendor pages leave out
One platform is a trade, and on this comparison Shopify holds the better half of it. Nothing in Mtrix replaces an app ecosystem in the thousands, a checkout that has survived a decade of BFCMs, or payments, fraud and tax handled for you at scale. Six invoices buy six specialists. One invoice buys one generalist that shares a definition of a session. Know which trade you're making before you price it.
Migrating is not free either. What transfers and how the week runs is itemised in the Shopify migration guide: order and customer history both transfer, each store's apps are mapped on the migration call, and the most complex stores are live within one week — guaranteed.
Nobody's switching costs are zero. Three years of Plus is a commitment. So is rebuilding a storefront. Price both honestly, including the weeks your team spends.
Mtrix has no published customer stories yet. There are no logos on this page and no case-study numbers, because there are none to publish. Ask us for a reference call instead.
FAQ
What's the difference between Shopify and Shopify Plus?
How much does Shopify Plus cost?
Is Shopify Plus worth it?
Can I A/B test my checkout on Shopify?
What do I lose by leaving Shopify?
Do I have to leave Shopify to use Mtrix?
Build it, test it, and see the revenue in one place
* Measured across 350,000+ sessions, tested side by side against Shopify's checkout in the same period, over two years of tests. Mtrix's own client results, not a guarantee of what a new store will see.