Click maps
Where shoppers actually click — the hotspots, and the dead zones you thought were buttons.
Watch any session. Start with yours.
Mtrix records every session on your store — every click, scroll, hesitation, and the error that killed an order. The window below is playing your visit to this page, captured seconds ago. That’s how fast you find the moment a sale falls apart.
0:00 / 0:00
Your metrics moved. Now see why.
Conversion dipped on mobile. Cart abandonment climbed. Bounce spiked on your best landing page. Rows of analytics show you that revenue leaked — never that the promo field threw an error, that the page jumped as they tapped Place Order, or that the total flashed “undefined” for half a second. The why isn’t in the chart. It’s in the session — so go watch it.
▼ 12%
The line goes down. It stops there.
Promo code
Invalid — try again
The button was disabled. They tapped it three times, then left.
Your data says what happened. Replay says why.
Analytics is full of what — pageviews, drop-offs, conversion rate. It rarely answers why. On Mtrix the two live on one platform: filter your sessions to any anomaly you see in the numbers, then watch the real experience unfold. See the rage clicks on a broken button. Watch a shopper scroll past your CTA without noticing it. Catch the exact moment confusion set in — then stop shipping guesses and start shipping fixes that move revenue.
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01
Spot the anomaly
A number drops in your dashboard. It’s the same platform your sessions live on.
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02
Filter to the sessions behind it
By page, device, referrer, experiment, or a behavior flag like rage clicks or cart abandonment.
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03
Watch it happen
Open the recorded session and see exactly what the number could never tell you.
Reconstructs. Doesn’t approximate.
Mtrix doesn’t film your store — it rebuilds it. Every session reconstructs the actual DOM your shopper saw: the real markup, styles, and content, refreshed as the page changed under them. What plays back is what they experienced — no missing elements, no “close enough,” no video file to stall on. A true reconstruction of the session, on any device they used.
A faithful visual rebuild — not video, not screenshots.
See where attention lands — and where it dies.
Replay shows you one shopper. Heatmaps show you all of them at once. Mtrix turns thousands of sessions into click and scroll maps over your actual page — so you see what earns attention, what gets ignored, and where shoppers stop before they reach the buy button.
Scroll maps
How far down the page they get before they leave, and where the fold is quietly costing you the CTA.
By device
Compare desktop, mobile, and tablet — because your mobile shopper sees a different store than you do.
Masked before it ever leaves the browser.
Session replay shouldn’t mean recording your shoppers’ secrets. On Mtrix, sensitive inputs are masked on the device, before anything is sent — and you control exactly what’s recorded, down to a single element.
Payment
Name on card
Ada Lovelace
recorded
Card number
•••• •••• •••• ••••
masked
CVV
•••
Gift note
••••••
data-mtrix-mask
Account · saved cards
Blocked from recording — never captured
data-mtrix-block
console
user: [redacted] · token: [redacted]
On the device, before anything is sent.